Building on our expertise in 311 deployment, Kinnamon developed an online incident-based crime-reporting tool for the Metropolitan Police Department of the District of Columbia. eReport - our web-enabled solution for public-safety agencies - is a refinement of this application adapted for the college and university environment in order to facilitate:
 Web submission of incident reports
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Statistical report generation |
For an preview of eReport, please vist our online demonstration. |
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An end-to-end workflow tracking solution for municipalities and their agencies, both MuniCRM and AgencyCRM offer the following significant features:
Powered by Remedy, the leading workflow management tool used by over 9,000 customers worldwide |
Full integration of call center operations with web access to both citizens and business customers |
For further information please download the AgencyCRM white paper. In order to view our white paper, you will need the Adobe Acrobat Reader - a free utility offered by Adobe Systems. If you do not have Acrobat Reader already installed on your computer, please visit the Adobe website. |
